Business ProfileforAdvance Dentistry

September 8th 2023, I had 4 teeth pulled and a partial and deep cleaning with sedation at the West Chester office of this business. Via email I discussed a plan for my procedure/partial with the Treatment Coordinator Jess. The pulling and sedation went well. I was given my partial the same day of the procedure and told to expect swelling after. I was instructed to come back in six weeks after to have my adjustment made on my partial so that it would fit. The dentist shaved down my partial after this six weeks and I did give feedback during that session that the partial was still too big but felt better than before. The dentist did not tell me to come back. (I talk funny from the huge partial, and have to remove my partial to eat. It is so uncomfortable that This is extremely embarrassing in the workplace or being around anyone etc.) It is painful to the point I have to take it out when I get home each day for relief. On March 21st I had a cleaning appointment. My teeth were cleaned and I brought up about the ill fitting partial and I demonstrated to the hygienist how my partial pushes my lips out. I have to cover my mouth frequently when I talk. While in the room she shaved down my partial. I stated again that it felt better but again was too large. She told me that it couldn't be adjusted again and for the first time a metal based partial was offered. They told me it would be $1340. On March 26th I emailed **** stating that I am still not satisfied with the partial at all. The response from Jess was that since I cannot swing the $1340 metal, that I could pay 800.00 to have a new partial made again. I can't afford to have them fix a problem they caused in the first place. The embarrassment and pain I feel are worse than before I had treatment here.