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Business Profile

New Car Dealers

Cincinnati Auto Sales Inc

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Cincinnati Auto Sales Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cincinnati Auto Sales Inc has 2 locations, listed below.

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    • Cincinnati Auto Sales Inc

      2350 Ferguson Rd Cincinnati, OH 45238-3503

    • Cincinnati Auto Sales Inc

      8840 Jackie Dr Cincinnati, OH 45245

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:08/15/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My son and I purchased a vehicle online. Was told there were no issues with the vehicle. My son had it delivered to where he lives in the **** ** *** ******. It cost him 800.00 to have it delivered. This is an **** ***** which the pictures of the vehicle that were online made it look like it was in excellent shape. When he finally got the vehicle they dropped it off with no paperwork and drove off. My son got to looking at the vehicle and it had smudge marks on it so he took it to wash it. After he done this you could see there was visibly scratch marks and damage on paint. The back of the car looked like someone used purple finger nail Polish to cover a scratch. There was a zip tie under the car holding something up. These people absolutely lied about this vehicle there are damage reports on the carfax that were purchased that was not disclosed to us. We have emailed and called the guy who sold it to us Justin !! He told us it is as is. Doesn’t even act like he done anything wrong. He sold us a car that has been damaged and still has visible body damage on it. We payed 15,900 for this vehicle and have a loan through a bank for it. The money was sent to Justin before car was delivered. I don’t know what BBB can do for us but something needs to be done with this business. I read 12 reviews and all were bad. I do feel the law really needs to get involved since the sale vehicle’s fraudulently. They should be ashamed to do this to people. Another thing this vehicle was bought at an auction of all places. I would like to see what they payed for the vehicle.

    Cincinnati Auto Sales Inc is NOT a BBB Accredited Business.

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