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Business Profile

New Car Dealers

Joseph Buick-GMC Truck, Inc

This business is NOT BBB Accredited.

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1

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Review Details

  • Jeremy J

    Date: 07/09/2024

    Bunch of thieves there. Will charge you 1 hour for something it takes 5 minutes to program. Which is 175 dollar. They wont disclose fees like this till they are done with service even though you asked for the total price. Oh and will take all your information, tell you an appointment time and not log the information or the appointment. Had to just show up on my unknown appointment just to give the same information. First time I called they said they needed to order a part for a recall and would call me back and the service manager said they would get with parts on when the parts would be here and set up a time later. Neither department called me back after 2 weeks. I called and they didnt need to order a part in the first place and was told when I first called that if we havent called you back the part hasnt came in and they were ready to end the call. I then got transferred to parts saying there isnt anything ordered in my name. Oh dont get a key made here go to a lock ***** 200 for key and programming. But here they will charge you 80 for a key then 25 to cut and then they wont tell you about the 175 dollar program fee for basic transponder key with zero buttons. I wont ever be coming back here. Ill be going to a place that actually makes you pay for time they spent doing the job. A bunch of thieving idiots if you ask me.

Joseph Buick-GMC Truck, Inc is NOT a BBB Accredited Business.

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