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About

About This Business

Rug Gallery Inc. in Cincinnati, OH offers sales & cleaning of carpets & rugs.

Products and Services

Traditional, Transitional, Modern, Rugs and Carpets, Persian,Tibetan,Handmade,Machine made,Custom , Stair and hall runners, Cleaning and repairs, Cleaning supplies

Photos and Videos

Business Details

Local BBB:
BBB Cincinnati
BBB File Opened:
1/1/1973
Business Started:
1/1/1972
Business Incorporated:
7/1/1975
Type of Entity:
Corporation
Alternate Names:
The Rug Gallery
Related Businesses:
Still Water Farm
Business Management:
Mr. Samuel Presnell III, President

Additional Contact Information

Principal Contacts
Mr. Samuel Presnell III, President
Customer Contacts
Mr. Samuel Presnell III, President
Fax numbers
Primary Fax: (513) 793-9525
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy
The Rug Gallery will give full refund to all it's customers on stock rugs purchased from the Gallery provided that the merchandise is returned within seven (7) days from the date of original purchase and the merchandise is returned in the same condition as when originally purchased.

Special Orders : Any rug not in stock that is ordered is EXCHANGEABLE ONLY for seven (7) days after being received by the Gallery. There will be a 15% restocking charge. Wall to Wall carpet or Padding is not refundable once cut or shipped.

Payments : All custom or special orders are 1/2 down at the time of order and balance due upon arrival at the RugGallery. This includes Wall to Wall Carpet.

Custom orders are nonrefundable.

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