Business ProfileforTrue North Energy LLC

In December of 2023, I signed up for a carwash plan at my local Shell gas station, owned by True North, L.L.C. They advertised a much lower introductory price which they never honored once I saw the pending charge to my Credit card. As a result, I wrote a scathing note in their website "Contact US" section. It was the weekend, but they called me on Monday and assured me that my membership had been cancelled and that the pending charge would be reversed. That part came to be true. However, On January 14th 2023 they have another pending charge for $29.61 to my card, which is completely unacceptable. Not only did they not fix their automated billing to avoid charging me but they clearly kept my credit card information on file when they have no business doing so. In addition to that, they charged me the wrong amount of sales tax. Their pending charge and invoice states sales tax for their parent state, not the state that I reside in (Michigan). I was not able to reach resolution on my own accord and I would like some backup to ensure this company stops trying to charge me for a service that I don't want, and was falsely advertised. I also want to ensure they are not ripping off others that don't know how to speak up for themselves.