Customer ReviewsforThe NRP Group LLC

The Sinclair Apartments in Columbus, OH should literally be shut down permanently. The staff are rude and unprofessional, and the children of residents run rampant all hours of the night. My friend's car was stolen by a guest of another resident, and the staff did nothing to help. The previous maintenance guy stole items out of my home TWICE when I was not at home, and nothing was replaced. My a/c has been broken all summer and they haven't even placed a window conditioner in my unit. There is always trash in the hallways and stairways, and residents leave the windows open on the stairways with no screens, which is a safety concern for the unsupervised children that run through the building and letting bugs in the building. The dumpsters are so overfilled that the trash spills over into the parking lot. We are supposed to use a key fob to get into the building and residents just break the door, so it is not able to close. We are supposed to have access to the gym 24/7, but kids just go in there like it's a jungle gym and destroy the place. They were even throwing the dumbbells at the wall, so instead of fining the residents or even evicting them, the staff thought it was better to just remove the equipment from the gym. So many residents have broken their leases and moved out because it is worst than the projects in there. DON'T MOVE HERE!!!!! You will quickly regret it.

I cannot believe I have been waiting for an apartment since March and I have finally gotten into my apartment yesterday but I have been ripped off for my money as well as taken advantage of. This apartment is not ready at all bathrooms leaking into another apartment, tubs are full of mold, and much more. I have been staying in a hotel for months waiting and I have 3 babies yet they want me to move into an apartment that's nasty, homeless breaking into it with drugs like how can people get away with something like that. Please my family crucially needs help

NRP Management Group at Via Sana Apt had no security no grass for the tenants in townhomes their no such learning center Erica Haize this property manager tells Bogus lies Reverse stories lot if family members here she expose my business I had a hard time getting in this place discrimination gave my apt away #*** *ike i was crazy and put me in #*** the Regional Manager is Very Disrespectful very filthy here windows the back door not repair everything is about money the community room close at 5pm since last year of March 1 2023 TV doesn't work Erica ***** the property manager stated i dont have time to watch you guys and babysit the phone is pretty disturbing the property manager use Stephanie ********** to do things for Gifts cards to lie and she's a tenant and to Close to the Sparks family here who all related bad crimen background I was told to BECARFUL around this Erica Haize everything I said a Homeowner she's not to be trusted I mean her lying games needs to be evaluated NRP Management Group i never met don't answer phones lines this 1 844 number like and answer service never seen any of these people and allowing Erica ***** to be this so call property manager she's never here the office door is locked all day you don't know if she here or not you call no answer she involves maintenance man in other people business i don't trust him non of them This place is not the truth itd all about money

The Sinclair in Columbus Ohio is hideous. The lady trAshley is a cold piece of work. You ever encounter a drive thru worker who is nasty at the window? This is her with her Willie Lynch attitude towards people of color. They haven't caught her hate and racist rhetoric. Told a person of color she could pass for white. Who says that to a subordinate worker? Plenty slave owners female and male took advantage of kidnapped Africans so that black spouse means nothing.

At this point I’d rather not leave a review for Stone Gates metals, Appartment, Lebanon Indiana because I was discriminated by the property management guy and I’m trying to take it further because he’s trying to put me out. He said I have to go within 30 days and I haven’t done anything I don’t understand why I have to leave and I just moved here.

I moved into the Bridge at Loyola on 12/29/23. At first everything was ok. Then as time went on I was being harassed by not only management but a couple of the tenants as well. The office there was telling me that several people were filing complaints against me without any proof which were all lies. I have proof and witnesses as to my character and the type of person I am. They received a payment for me from the Texas utility assistance program which was never applied to my account. Then went on to tell me because of my conduct my lease couldn't be renewed I am on the section 8 housing program and because of the false accusations and lies that were being told could have resulted in the loss of my voucher. I had to find somewhere else to move to. There was never a meeting or anything to try to come to a resolution in this matter. I also have Emails from the manager Daniel Soto indicating that there was nothing that could be done to resolve the problem and that he had spoken with the properties higher ups and their attorneys stating that I had to move and the choice not to renew my lease was on them he also started that there were complaints from all employees that are employed at this time at the property Bridge at Loyola. The stress of me having to pack up everything and moved weighed very heavy on me resulting in migraine headache's and a little weight loss. Something has to be done about the management of this property. It was a total nightmare to wake up and find out almost every day that the same person which he never told me who it was or what the complaints were was in that office every time making false complaints. They spent so much time trying to watch me that they couldn't see what was really going on over there.

I moved into the Woodmonts at the end of September and upon moving in there was roach feeces in all cabinets, on all pipes in the cabinets, and in all window seals. I constantly bombed and requested for pest control to come and they have only came twice since I’ve moved here. I communicated my disgust via email with the leading consultant (Y) who moved me into the unit. She never responded. I then went into office where the assistant manager (SJ)and another leasing consultant(CS) was able to speak with the manager who then stated “the cleaners didn’t properly clean” and proceeded to call them back to clean up the roach feeces. I have put in several maintenance request for hot water heater knocking, leaks, floods, ac not working and there was nothing done. Now there are rats in the unit. I have sent emails and contacted code compliance and nothing has been done. There was a total of 6 that was caught on sticky paper and then just recently there was 2 in the master bedroom that have not been caught. My son and I have not been home in about 2 weeks due to the infestation of rats that’s in the unit. The ac had been out for going on 3 months and nothing has been done. The maintenance man (K) came Friday with every work order I have ever put in, but I had already repaired what needed to be fixed minus the ac not not working. He then stated that “this units wasn’t supposed to be rented to anyone, it had a x by it” then proceed to take a picture of the flooring coming up and stated”he will contact the office and let them know about the trip hazard and for me to stay on top of them”. I have done more than my part and then for meeting to be conducted with the office staff and me to be blamed for the filth and unprofessionalism that was displayed by the maintenance staff on the make ready of the unit is ridiculous. I have contacted corporate and am steady going day after day and the manager (TGaffney) doesn’t have the decency to step out of her office and speak with me.

In February 2023, I moved to *** *****, seeking a peaceful environment crucial for managing my Complex PTSD. Initially, it seemed ideal, but this quickly changed, turning into a source of constant distress. By March, new upstairs neighbors moved in and began causing significant noise disturbance, violating ******* County’s noise ordinance at all hours. This included loud stomping and running, leading to visible structural damage like exposed ceiling beams and cracks. The impact on my sleep was profound, and our pets developed severe anxiety due to the constant noise. Repeated complaints to the management, starting with a verbal notice before May 12, an email on May 19, and a face-to-face meeting on May 20, yielded no resolution. Their inaction worsened my C-PTSD symptoms, contributing to my decision to skip a university semester. By September 2023, the situation necessitated police involvement. The police confirmed the excessive noise and issued a verbal warning to the neighbors. They noted the neighbor’s teenage daughter, which would explain the noise patterns as it seems she is often left unsupervised. Facing unhelpful management and unlivable conditions, I sought legal advice. Neither of the alternative units offered by the property were suitable and they kept giving us inequitable solutions. Eventually, with legal guidance and detailed documentation of the issues, I terminated my lease without penalties. Additional issues at *** ***** included a disturbing homicide on the premises, malfunctioning mail lockers, an inattentive concierge, and parking violations. The property’s portrayal as a luxury residence was misleading, and they seemingly suppressed negative reviews on Google. My experience at *** ***** serves as a cautionary of how management negligence can severely impact residents’ quality of life. Given the high rent and failed promises of peaceful living, I strongly advise against choosing *** ***** for your home.

As of now laura ***** hasn't been any better than the rest it seems like everyone yall hire just sits in the office laughing and joking around there is plenty to be done here at this complex on ****** ** there's a list of lease breakers there's a outrageous amount of dogs unleashed huge big and small we as a community feel if you have a position on up to the title there's crowds hanging out smoking weed football playing by the vehicles hitting people's cars with the ball this apt complex has really ran dn it looks like trash it's over took by one's that neglect there way of living un supervised kids running hiding by cars all over I'm not knocking Mrs ***** but iam saying you came in with high talk an a outlook of how you were gonna clean this place up and so far that's yet to happen an why even have maintenance all the walks are dirty trash here and there they just ride around when not hanging in the office this place needs a true leadership to get it back livable.we here at ****** ****** **** ****** **** ask if a higher power are inspector can come an look around for themselves and see thank you

The apartments are nice it's what brings people in. But when ur in one it's horrible, somehow compaints gets back to the people u complained about it's created a hostile living environment. You have to record everywhere u go in here even what managment says cause they like to switch up words. They need to add something about late night noise into the lease you can't let ur children play on the playground there was a needle sticking out of the mulch. You have to buy so many room fresheners due to people smoking in their apartments and it comes into ur apartment people drop and dump things off the balcony so you can't have anything on your own balcony because your stuff will get ruined. The offices only way to try and fix something is oh call the police... guess what we have 4 times they didn't do anything they told us it was up to the office to do something about it. But they won't can't even move because the prices of living is expensive but they sure do want u to unsign ur lease when it comes to something they can't handle you go to the office about something and they just reply with "uhuh, oh okay, well file a complaint it's a paper trail" um guys you've had a paper trail for 6 months do something about it and, stop telling them who made the compaints because my family sure is tired of being scared where they live. My temporary plate was stolen off of my vehicle there was a railroad spike put into my tire we had dog poop smeared on our door and door mat. we had to get a door bell camera kids have thrown stuff at our windows the office is letting us get harassed and won't do anything about it.