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Find a Location

Howard's Jewelry Center has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Howard's Jewelry Center

      23196 Miles Rd Ste B Cleveland, OH 44128-5490

    • Howard's Jewelry Center

      6333 Pearl Rd. Parma Heights, OH 44130-3044

    • Howard's Jewelry Center

      7850 Mentor Ave. Ste. 902 Mentor, OH 44060-5582

    Business ProfileforHoward's Jewelry Center

    Jewelry Stores
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Howard's Jewelry Center is a retailer of fine jewelry and watches.  Howard's Jewelry also offers collateral loans on jewelry.

    Business Details

    This is a multi-location business.

    Find a Location

    Howard's Jewelry Center has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Howard's Jewelry Center

        23196 Miles Rd Ste B Cleveland, OH 44128-5490

      • Howard's Jewelry Center

        6333 Pearl Rd. Parma Heights, OH 44130-3044

      • Howard's Jewelry Center

        7850 Mentor Ave. Ste. 902 Mentor, OH 44060-5582

      Location of This Business
      23196 Miles Rd Ste B, Cleveland, OH 44128-5490
      BBB File Opened:
      7/8/1982
      Years in Business:
      42
      Business Started:
      9/1/1982
      Business Incorporated:
      11/15/1988
      Type of Entity:
      Corporation
      Alternate Business Name
      • Howard's Jewelry & Loan
      • Howard's Jewelers, Inc.
      Hours of Operation

      Primary

      M:
      10:00 AM - 6:00 AM
      T:
      10:00 AM - 6:00 PM
      W:
      10:00 AM - 6:00 PM
      Th:
      10:00 AM - 6:00 PM
      F:
      10:00 AM - 6:00 PM
      Sa:
      10:00 AM - 6:00 PM
      Su:
      Closed
      Business Management
      • Mr. Howard Hurwitz, President
      • Mrs. Leslie Hurwitz, Vice President
      Contact Information

      Principal

      • Mr. Howard Hurwitz, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying and selling jewelry

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jessica F

      1 star

      09/29/2023

      If I could give no stars I would. I have tried “emailing” customer expertise person Ted R. My emails bounce back there is no way to even give a complaint. The treatment I received was so awful at the mentor mall location. I was rudely treated because an item I had been told tested as real diamond appeared to be fake. The blond haired older women was so horrific to me arguing with me stating it was costume jewelry and she would know because she’s been doing this for 30 years. I finally told her to be kinder and she kept arguing with me. I don’t care if it’s real or not but that is NOT how you treat someone. As I was leaving she said have a good day to my turned back in a snarky tone. DO NOT GO TO THIS LOCATION.

      Howard's Jewelry Center Response

      10/02/2023

      Hello *** ******, I apologize for the frustration in getting ahold of Ted R. It's possible that there may have been a misspelling of our company email address, which would have caused a bounce back on the email. The correct email is ***************************** for any future needs. As for the situation described in the store, I agree that respect and kindness are paramount in any encounter. I apologize that our staff was found lacking. It is our job to identify genuine from imitation or synthetic material jewelry, but that information should always be delivered with the upmost respect and professionalism. I'm sorry that you did not receive that experience in our store on this occasion. I would encourage you to give us another chance. I'd be happy to arrange for our Mentor store manager Lisa to email you to set up an appointment to meet and go over any additional needs you may have. You may also email us at ************************************* to arrange an appointment directly. You are of course invited to visit one of our other locations as well, whichever arrangement suits you best. We look forward to seeing you in the store again soon!

      Local BBB

      BBB Serving Greater Cleveland

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