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Find a Location

Enbridge Gas Ohio has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforEnbridge Gas Ohio

    Natural Gas Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 30 Customer Reviews

    Customer Complaints

    130 complaints closed in last 3 years

    38 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1932

    Years in Business: 229

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Dominion Energy of Ohio is a supplier of natural gas. 

    Business Details

    This is a multi-location business.

    Find a Location

    Enbridge Gas Ohio has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 5759, Cleveland, OH 44101-0759
      BBB File Opened:
      1/1/1932
      Years in Business:
      229
      Business Started:
      1/1/1795
      Business Incorporated:
      3/28/2000
      Accredited Since:
      1/1/1932
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 300386 for this business, issued by Public Utilities Commission of Ohio (PUCO)

      These agencies may include:

      Public Utilities Commission of Ohio (PUCO)

      180 East Broad St.

      Columbus OH 43215

      (800) 686-7826

      Fax: (614) 7528351

      http://www.puc.state.oh.us

      Type of Entity:
      Corporation
      Alternate Business Name
      • Dominion Energy Ohio
      • Dominion Resources Services, Inc.
      Business Management
      • Angela Zeisig, Customer Relations Manager
      Contact Information

      Principal

      • Angela Zeisig, Customer Relations Manager

      Customer Contact

      • Angela Zeisig, Customer Relations Manager
      Additional Contact Information

      Fax Numbers

      • (216) 736-5313
        Primary Fax

      Customer Complaints

      130 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/02/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      Enbridge took over Dominion in March of 2024. Since they took over, My meter readings have been estimates for the last 4 months. I can understand an estimate every now and then but not for 4 months straight. I happened to look at my bill since I have a credit and since it is summer. I was wondering how I use so much gas then I saw the readings have been estimates from previous usage from a year ago. I guess this is how they estimate a bill. When the only thing running is the Hot water tank. I called and was hung up on by one customer service associate. I called back and have an appointment for July 12th for a technician. My meter was updated previously and Dominion never had an issue reading the meter. Now since Enbridge took over Dominion I have a problem with my equipment? I have a credit on my bill and I want an actual reaading to pay for what I use to keep the credit I have for as long as I can.
      Read More

      Customer Reviews

      30 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Barbara S

      1 star

      05/20/2024

      This company is awful I am calling the puco they get no stars from me why am I forced to leave a star

      Local BBB

      BBB Serving Greater Cleveland

      BBB Reports On

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