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Business Profile

Real Estate Development

Berges Home Performance LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Development.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/16/2023

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed a construction contract for a new townhome in a B***** townhome community in 2022. Before I agreed to purchase, Matt B***** assured me that our small backyard would be mowed by the HOA - which had not yet been established. This was a requirement for my wife and I because our new townhome would be used part-time only. Our townhome was finished in May 2023. Our lawn was mowed - as promised - throughout the summer. I was at the townhome this weekend after weeks away. When I noticed our backyard was overgrown. I emailed Matt B**** and Mike W***** at B*****. When Mike asked Matt to let the guy who had been mowing our grass about the issue, Matt responded "The back yard of ****’s is specified as private space in the hoa. We did a few free cuts but he should work out a price and or agreement w USA landscape (joe) or whoever cuts the grass in the future." I responded to Matt telling him that this response was not what he agreed to do before I agreed to purchase a townhome from him. I have not heard back.

    Business Response

    Date: 10/27/2023

    Response taken over the phone by BBB Staff

    We spoke and everything has been resolved.

    Customer Answer

    Date: 10/27/2023

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

    Regards,

    **** ********


Berges Home Performance LLC is NOT a BBB Accredited Business.

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