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Business Profile

Second Hand Store

Capeles

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Second Hand Store.

About

This business has 2 alerts

Important information

  • Additional Info:
    Noraliz Gomes, principal of Capeles is also the principal of Yenziel Chaucha Appliances.  BBB has a separate profile for Yenziel Chaucha Appliances.
  • Additional Info:
    An investigation was opened by BBB staff regarding Capeles on July 19th, 2022. This investigation was prompted by a large volume of complaints and negative customer reviews about the company. The complaints and customer reviews allege that Capeles is selling broken appliances and not delivering goods that were paid for. In August 2020, BBB received a Scam Tracker submission about a Capeles purchase and in November 2020, BBB received its first formal complaint from a consumer. In a majority of the complaints, the consumer states they unknowingly purchased a broken appliance and the company would not refund or repair the item. A few consumers also mention that the company fails to deliver purchases and blocks the consumers from further contact. To date, BBB has received 18 complaints, most of which have been closed with no response from the business.

Business Details

BBB File Opened:
9/2/2020
Business Started:
5/17/2020
Type of Entity:
Sole Proprietorship
Business Management:
Noraliz Gomez

Additional Contact Information

Customer Contacts
Noraliz Gomez
Additional Email Addresses
Primary: Email this Business

Additional Information

Business Categories
Second Hand Store

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