Business ProfileforAtlas Automotive Inc.

I got my vehicle towed to this Atlas Transmission. Went through my warranty company to get get my transmission fixed March 14, 2022 my claim was submitted. April 4th it was accepted and my vehicle supposed to have gotten fixed. Once vehicle was fixed I picked it up and it was not fixed so I brought it back. The whole time dealing with them, they were very unprofessional and act as if I was bothering them because my truck was not fixed right. fast forward to now, I am having the same issues with my truck and Atlas refuses to help me in any way. I have got spoke to in a very nasty manner, they refuse to look up in their system to find out about my warranty so my transmission can be fixed yet again. Truthfully, I should not have any issues with my transmission if it's been replaced not even 12,000 mile ago. they claim they have to go back through their books to find out when it was done but can't promised they will do it right away. They asked me to provide dates to make it easier to go through their books. I have everything they've asked of me and it's like they are telling me things to get me off the phone. Once I gathered all the information needed, that's when the disrespect started to happen and the hanging up the phone on me. I went online and found they have terrible reviews and there are others that has went or are going through the same thing I am going through. If I would have seen the reviews before hand, my truck would've never been serviced by them. I think it's unfair. I am a full time mother, employee and a nursing student. I need my vehicle fixed the right way. They are not trying to help me in no way. I was given a receipt for the work but it has been misplaced. That was the whole reason of me calling them to go back in their files to find out what exactly did they work on because my truck is having the exact same problem.