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Complaint Details
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Initial Complaint
05/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I was having trouble with Seneca County Health Department saying I needed a new septic system. So I opted to have a cleaning from dar's septic cleaning. He came out checked it out I had everything dug up already. He said my system was good but it could use our riser since I had the septic and everything located and dug out he said he would only charge me $250. And my system would be good and Health Department could not say anything about it. However that is not the case had a meeting with the health department director ***** ************** and she informed me that my septic was not good. I then called cell number provided for the part owner who came out to service my septic left several text messages trying to get a refund or an explanation as to why he scammed me. Still have not returned a call and don't know what to do about my system other than paying $25,000 to get a new one aeration. I would not recommend these guys to anybody. This happened within a few months.
Business response
06/01/2023
[BBB Transcription via Phone]
The matter has been resolved.
Customer response
06/02/2023
[BBB Transcription via Phone]
I don't find the matter to be resolved.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.
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