Additional Information
Additional Information for Comenity Capital Bank
This is a multi-location business.
- Location of This Business
- 3095 Loyalty Cir., Building A, Columbus, OH 43219-3673
- BBB File Opened:
- 11/29/2006
- Years in Business:
- 21
- Business Started:
- 4/2/2003
- Accredited Since:
- 11/19/2023
- Alternate Business Name
- Boot Barn
- Michaels
- Midas Credit Card
- **UNKNOWN**
- Bread Financial American Express Cashback
- Comenity Capital Bank a wholly-owned subsidiary of Bread Financial Payments, Inc.
- Explorewards Visa
- Bread Financial Payments, Inc.
- Bread Financial Holdings, Inc. - Parent Company of Bread Financial Payments, Inc. - Parent Company of Comenity Capital Bank
- Build.com ((credit accounts handled by Comenity Capital Bank)
- IKEA (credit accounts handled by Comenity Capital Bank)
- Floor & Decor
- Vacation Club
- DentalFirst Financing
- Comenity Direct
- Barneys New York (credit accounts handled by Comenity Capital Bank)
- C21 Status (Century 21)
- Comenity Direct
- Dwolla
- Sally Beauty Rewwards credit card
- Famous Footwear
- Alpheon
- Sportsman's Warehouse
- Carter's
- Account Assure
- B&H Payboo Credit Card
- Bread Financial
- Bread Savings Account
- AAA Travel Advantage Visa
- Appliances Connection
- Sephora
- Big O Tires
- Bread Cashback American Express Card
- American Laser Skincare (credit accounts handled by Comenity Capital Bank)
- Petland (credit accounts handled by Comenity Capital Bank)
- Virgin America Visa (credit accounts handled by Comenity Capital Bank)
- Draper's & Damon's (credit accounts handled by Comenity Capital Bank)
- Tiger Direct (credit accounts handled by Comenity Capital Bank)
- The Tog Shop (credit accounts handled by Comenity Capital Bank) part of Blair Corporation
- Motorola (credit accounts handled by Comenity Capital Bank)
- Gold Violin (credit accounts handled by Comenity Capital Bank)
- Good Sam (credit accounts handled by Comenity Capital Bank
- Fuel Rewards Network MasterCard (credit accounts handled by Comenity Capital Bank
- Barneys New York (credit accounts handled by Comenity Capital Bank
- Wintersilks (credit accounts handled by Comenity Capital Bank)
- Lifestyle Lift (credit accounts handled by Comenity Capital Bank)
- Distribution America (credit accounts handled by Comenity Capital Bank)
- Lending Club Patient Solutions (credit accounts handled by Comenity Capital Bank)
- Your Tuition Solution (credit accounts handled by Comenity Capital Bank)
- Simply Be (credit accounts handled by Comenity Capital Bank)
- GEM Account (credit accounts handled by Comenity Capital Bank)
- Modells (credit accounts handled by Comenity Capital Bank)
- AKC Visa (credit accounts handled by Comenity Capital Bank)
- LinenSource (credit accounts handled by Comenity Capital Bank)
- Overstock.com (credit accounts handled by Comenity Capital Bank)
- Aspen Dental- DentalFirst Financing (credit accounts handled by Comenity Capital Bank)
- Anne Geddes (credit accounts handled by Comenity Capital Bank)
- Gordon's Jewelers (credit accounts handled by Comenity Capital Bank)
- Sahalie (credit accounts handled by Comenity Capital Bank)
- Lenovo (credit accounts handled by Comenity Capital Bank)
- Boscov's (credit accounts handled by Comenity Capital Bank)
- Piercing Pagoda (credit accounts handled by Comenity Capital Bank)
- Forever 21 (credit accounts handled by Comenity Capital Bank)
- Ulta Beauty (credit accounts handled by Comenity Capital Bank)
- Appleseed's (credit accounts handled by Comenity Capital Bank
- The Children's Place (credit accounts handled by Comenity Capital Bank)
- Newegg Preferred Account (credit accounts handled by Comenity Capital Bank
- Abbey Carpet/Floors to Go (credit accounts handled by Comenity Capital Bank)
- Alphaeon (credit accounts handled by Comenity Capital Bank)
- Ballard Designs (credit accounts handled by Comenity Capital Bank)
- Bed Bath & Beyond (credit accounts handled by Comenity Capital Bank)
- Blue Nile (credit accounts handled by Comenity Capital Bank)
- CD Peacock (credit accounts handled by Comenity Capital Bank)
- Century 21 Dept. Stores (credit accounts handled by Comenity Capital Bank)
- Credit Auto Repair (credit accounts handled by Comenity Capital Bank)
- David's Bridal (credit accounts handled by Comenity Capital Bank)
- Dell Pay Credit Accounts
- West Coast Dental/Dental Alliance (credit accounts handled by Comenity Capital Bank)
- Diamonds International (credit accounts handled by Comenity Capital Bank)
- Dwolla (credit accounts handled by Comenity Capital Bank)
- Earthwise Windows and Doors (credit accounts handled by Comenity Capital Bank)
- El Dorado (credit accounts handled by Comenity Capital Bank)
- Frontgate (credit accounts handled by Comenity Capital Bank)
- Good Sam/Coast to Coast Visa (credit accounts handled by Comenity Capital Bank)
- Grand Rental (credit accounts handled by Comenity Capital Bank)
- Grandin Road (credit accounts handled by Comenity Capital Bank)
- Home and Garden Showplace (credit accounts handled by Comenity Capital Bank)
- Hometown Brand Centers (credit accounts handled by Comenity Capital Bank)
- H3 Wellness Plus (credit accounts handled by Comenity Capital Bank)
- Hannoush (credit accounts handled by Comenity Capital Bank)
- Harvey Building Products (credit accounts handled by Comenity Capital Bank)
- Healthiplan (credit accounts handled by Comenity Capital Bank)
- Iddeal Jewelry (credit accounts handled by Comenity Capital Bank)
- Ideal Image (credit accounts handled by Comenity Capital Bank)
- Improvements (credit accounts handled by Comenity Capital Bank)
- J. Jill (credit accounts handled by Comenity Capital Bank)
- Jay Gems/Simply (credit accounts handled by Comenity Capital Bank)
- Kohler Generators (credit accounts handled by Comenity Capital Bank)
- LaserAway (credit accounts handled by Comenity Capital Bank)
- MESA Money (credit accounts handled by Comenity Capital Bank)
- Marisota/JD Williams (credit accounts handled by Comenity Capital Bank)
- Merchant Funders (credit accounts handled by Comenity Capital Bank)
- Taylor Rental Credit Card (credit accounts handled by Comenity Capital Bank)
- Norm Thompson (credit accounts handled by Comenity Capital Bank)
- Lexus Pursuits Visa (credit accounts handled by Comenity Capital Bank)
- Toyota Rewards VISA (credit accounts handled by Comenity Capital Bank)
- Orbitz Rewards Card (credit accounts handled by Comenity Capital Bank)
- Gamestop (credit accounts handled by Comenity Capital Bank)
- Zales (credit accounts handled by Comenity Capital Bank)
- My Smile Care (credit accounts handled by Comenity Capital Bank)
- Big Lots (credit accounts handled by Comenity Capital Bank)
- Ohio University MC (credit accounts handled by Comenity Capital Bank)
- Premier Designs (credit accounts handled by Comenity Capital Bank)
- Premier Laser Spa (credit accounts handled by Comenity Capital Bank)
- Priscilla of Boston (credit accounts handled by Comenity Capital Bank)
- Rainsoft (credit accounts handled by Comenity Capital Bank)
- Serta/iComfort (credit accounts handled by Comenity Capital Bank)
- Solutions (credit accounts handled by Comenity Capital Bank)
- The Tile Shop (credit accounts handled by Comenity Capital Bank)
- True Value Brands (credit accounts handled by Comenity Capital Bank)
- Univision (credit accounts handled by Comenity Capital Bank)
- Vintage King Audio (credit accounts handled by Comenity Capital Bank)
- Vitacost Healthy Perks MC (credit accounts handled by Comenity Capital Bank)
- JD Williams
- UBG Consumer Credit (credit accounts handled by Comenity Capital Bank
- Valliani (credit accounts handled by Comenity Capital Bank)
- The Home
- Blair (credit accounts handled by Comenity Capital Bank)
- Fastline (credit accounts handled by Comenity Capital Bank)
- Carter Lumber DIY(credit accounts handled by Comenity Capital Bank)
- Venue (credit accounts handled by Comenity Capital Bank)
- American TV(credit accounts handled by Comenity Capital Bank)
- Gardner White (credit accounts handled by Comenity Capital Bank)
- HSN (credit accounts handled by Comenity Capital Bank)
- Med Money (credit accounts handled by Comenity Capital Bank)
- Osh Commercial Services (credit accounts handled by Comenity Capital Bank)
- Southern Pipe (credit accounts handled by Comenity Capital Bank)
- Haband (credit accounts handled by Comenity Capital Bank)
- Smile Generation Financial (credit accounts handled by Comenity Capital Bank)
- J.Jill (credit accounts handled by Comenity Capital Bank)
- Orchard Supply Hardware (credit accounts handled by Comenity Capital Bank)
- Business Management
- Mr. Ron Ostler, Senior Vice President
- Ms. Kelly Tuthill, Risk Manager
- Ms. Andrea Moss, President
- Ms. Stephanie Gram, Sr. Director, Complaints Management
- Mr. Bruce Bowman, President
- Mr. Greg Opincar, CFO
- Mr. Mark Williams, Complaints Management Manager
- Mr. Baron Schlachter, President
- Mr. Robert Kashtan, General Counsel, Assistant Secretary
- Mr. Tom McGuire, CFO
- Ms. Kristin Lowery, Chief Information Security Officer
- Ms. Amanda Foor, Chief Compliance Officer
- Mr. Glen Segrato, Secretary
- Mr. Ralph J Andretta, CEO
- Contact Information
Principal
- Ms. Andrea Moss, President
- Mr. Baron Schlachter, President
Customer Contact
- Ms. Stephanie Gram, Sr. Director, Complaints Management
- Additional Contact Information
Website Addresses
- Additional Business Information
- Additional Info
Because the company processes commercial credit card accounts and billing statements for many businesses nationwide, the company advised in a letter to the BBB that an account number is necessary to address communication from our BBB in a timely manner. Therefore, we suggest that if you are filing correspondence with our office concerning this company, that you include your complete name and mailing address, the merchant's name, and the account number.
As of April 18, 2023 Please be advised that due to the high volume of complaints received for this business, BBB may publish 1 out of every 4 complaints handled through our conciliation process.
Additional InfoComenity Bank, which formerly did business as World Financial Network Bank, and Comenity Capital Bank, which formerly did business as World Capital Bank, are wholly-owned subsidiaries of Bread Financial, and BBB maintains separate reports on these 2 entities which are available at these links:
- Serving Area
- AK
- AL
- AR
- AS
- AZ
- CA
- CO
- CT
- DC
- DE
- FL
- GA
- GU
- HI
- IA
- ID
- IL
- IN
- KS
- KY
- LA
- MA
- MD
- ME
- MI
- MN
- MO
- MS
- MT
- NC
- ND
- NE
- NH
- NJ
- NM
- NV
- NY
- OH
- OK
- OR
- PA
- PR
- RI
- SC
- SD
- TN
- TX
- UT
- VA
- VI
- VT
- WA
- WI
- WV
- WY
- Service Type
- Products and Services
- Comenity Capital Bank, a wholly-owned subsidiary of Bread Financial Payments, Inc., provides branded private-label, co-branded credit cards, and proprietary credit cards to consumers of various retail establishments, buy now/pay later installment payments, debt consolidation, and savings accounts and certificates of deposit products and services.
- Payment Methods
- Check
- Debit Card
- ACH
- Business Categories
- Credit Cards and Plans, Debt Consolidation Services, Financial Services, Bank, Credit Card Merchant Services
Alert
Customer Care Hours of Operation: Monday – Saturday: 8am-10pm EST Sunday Closed MasterCard and Visa products are supported 24/7
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