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ComplaintsforCycleBar Easton
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Complaint Details
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Initial Complaint
09/24/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I was interested in the cyclebar and had been talking to the manager via text and she told me that the contract was $6 to sign up and $99 for six months then I was billed $139 and had to call and tell them that wasn’t what was initiated. So later that day i decided to just cancel the whole cyclebar because i wasn’t comfortable. I reached out to the manager via text and told her why i had deaths in the family, been out of work and this isn’t a fit for me due to the inital charge I wanted out and she said she would talk to corporate then minutes later received an email my contract ended. A month later i’m billed $99 i reach out and she says well did you cancel the contract even though we talked a month ago and she sent me the email. So i’m still being billed, i reached out to corporate for the last two months no answer at all and i want out without paying $200 if i was in the timeframe to cancel as well due to a serious issue and i never signed the contract this was all on text
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.