At-a-glance
Overview
Residential and commercial interior and exterior painting services, drywall repair, texture removal, cabinet repainting
Products & Services
Business Details
- Location of This Business
- 2000 Henderson Rd Ste 300, Columbus, OH 43220-2453
- BBB File Opened:
- 8/31/2020
- Years in Business:
- 4
- Business Started:
- 3/1/2020
- Date of New Ownership:
- 4/1/2024
- Accredited Since:
- 7/1/2024
- Alternate Business Name
- B2W, LLC
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Patrick Dial, Owner
- Contact Information
Principal
- Mr. Patrick Dial, Owner
Customer Contact
- Mr. Patrick Dial, Owner
- Mr. Jason Leber, Franchise Development
- Ms. Kylie Salisbury, Executive Success Manager
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired them to paint all of the rooms upstairs and downstairs in my home. I paid $4600. They began the work in December 2022. The problems began on the first day, when three walked off the job, leaving two to do the work.
They worked 12 hours the next couple of days. They painted two coats but did not let the paint dry between coats.
We saw streaks downstairs in January.
About September, I contacted the business to let them know I was unhappy about the streaks. I asked the owner to look at the job. The owner came out last month, and he agreed there was an issue. He asked for a wet paper towel, and wiped them off. He asked if the streaks were gone, and we agreed they were gone. He left. When it dried the streaks reappeared. I called him back. he said I would have to continue to wipe them down.
I am in ill health, and cannot do that.
He said he would send a little check to have it redone. He mailed a check for $100.
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
kayla g
11/08/2023
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.