Business ProfileforStonecreek Dental Care

I had been a patient at Centerville Family Dentist for 27 years when they sold to Stonecreek Dental and I stayed on as a patient with them. On 6/2/23 Stonecreek started the process of replacing an old crown. After 4 rescheduled appointments I reiceved my new crown on 7/19/23. Fast Forward to 2/7/24, my crown popped off. Since stonecreek has changed their office hours to very limited availability it took 2 weeks to get in. Upon arrival I filled out my patient forms and skipped signing the patient plan. When I returned the packet, the receptionist asked me to sign the patient plan as it gives the dentist authorization to reattach the crown. The plan stated there was a 205.00 fee to reattach. I told her there shouldn't be a fee to reattach as the crown was less than a year old. When I recieved my new crown on 7/19/23 the dentist told me that the crown would be warranteed/gauranteed for 5 years. (Centerville Family dental gauranteed their crowns for 10) The receptionist then told me the charge would probably be waived, but that I had to sign the treatment plan to authorize treatment. When the dental technician started her procedures...X-rays, digital imaging, I had to ask why she was imaging the wrong teeth and why she was imaging at all. Her explaination was the dentist wants to make sure everything else is okay too. Then she started the process of taking a mold of my mouth. I mumbled what is this for. She said, for your new Crown! I stopped her and informed her they were just reattachng. Dentist comes in reattaches and done. As I was leaving I was stopped by billing telling me I owed 205.00. I asked for the office manager. After explaining the situation to her she said crowns are only guaranteed for 6 months, and I had just pasted that time! In the following weeks I have tried to speak with the office manager or dentist a minimum of 15 calls and messages to no avail. They will not return my calls. I feel lied to, scammed and taken advantage of.