Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Insulation Contractors

Miami Valley Insulation Co, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Insulation Contractors.

Complaints

This profile includes complaints for Miami Valley Insulation Co, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Miami Valley Insulation Co, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Miami Valley Insulation Co, LLC

      Serving Dayton/Miami Valley Dayton, OH 45404

    • Miami Valley Insulation Co, LLC

      1422 E 3rd St Dayton, OH 45403

    • Miami Valley Insulation Co, LLC

      P. O. Box 183 Dayton, OH 45404

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/27/2022

      Type:Service or Repair Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid $2000 to have my attic fully insulated and air sealed . The techs acknowledged the need to air seal prior to spraying insulation but neglected to do so. I still have drafts of cold air coming through all of my electrical outlets, ceiling fixtures, and any other point where air exchanges between the attic and living area below. My power usage remains unchanged and I am unable to find any of the areas the techs failed to seal due to the 16 inch layer of loose fill that covers my attic floors. A complete waste of money and the owner never followed through with coming out to address the issue after I brought it up to him. Note the temperature readings in the attached images and the receipt which explicitly states air sealing was performed. There is 0 evidence of air sealing in the attic. The only way to properly address this issue is to remove the blown-in insulation, perform air sealing, and then reinstall the insulation.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.