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Find a Location

ServiceMaster by McCann has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforServiceMaster by McCann

    House Cleaning
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/9/2006

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1255 Carpenter Rd, Defiance, OH 43512-8505
    BBB File Opened:
    8/1/1975
    Years in Business:
    55
    Business Started:
    5/1/1969
    Business Incorporated:
    10/3/1974
    Accredited Since:
    5/9/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    76
    Alternate Business Name
    • ServiceMaster of Wood County
    • Fort Defiance ServiceMaster, Inc.
    Business Management
    • Mr. Brandon McCann, Vice President
    Contact Information

    Principal

    • Mr. Brandon McCann, Vice President

    Customer Contact

    • Mr. Brandon McCann, Vice President
    Additional Contact Information

    Fax Numbers

    • (419) 784-0307
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/11/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Service master listed a 2004 Gmc Savanna 3500 with a butler carpet cleaning unit for sell. Claiming the van was in working condition with no leaks and minor rust .Took a flight all the way from Tennessee . When I went to the shop the van was low on oil and saw some rust which was okay for the amount of 6500 dollars I paid . When I went home and was cleaning the van My feet fail through a hole in the van that was covered to hide the rust . The company is completely on Ethical. I request a refund of 1000 dollars to cover half of the floor repair in the van .
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Emily G

    1 star

    01/29/2024

    If I could give them a zero I would. If your insurance company requests them decline and find someone else. If they are in your home make sure you watch every worker like a hawk.

    ServiceMaster by McCann Response

    01/30/2024

    Thank you for your review. We value the feedback. We acknowledge one of our former employees made a poor decision in your home. As a company we did everything in our power to make things right including immediately terminating our former employee, not charging you for services rendered in your home, writing you a check for damages in your home without questioning anything you claimed in damages.

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

    BBB Reports On

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