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Business Profile

Heating and Air Conditioning

Comfort X-Press, L.L.C.

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Comfort X-Press, L.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Comfort X-Press, L.L.C. has 3 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromPhilip H

      Date: 01/03/2024

      1 star
      Used this company to install new Furnace and heat pump 09/21. Since then they have been out to do repairs at least 4 times. This year, just prior to Thanksgiving they came out due to furnace not kicking on again. Diagnosed as a failed heat exchanger. Paid the service fee. I followed up the week after thanksgiving to find that the part on a 2 year old furnace was no longer supported. I have had weekly, sometimes biweekly calls initiated by myself to try and get more information on a timeline for service. Asked about furnace replacement and told not an option. Just prior to Christmas, I called directly to Amana and was told that my contract had a 99 year furnace replacement. Followed back up with Comfort Express and was told my part was already shipped and would be here the 28th, received call the 28th that a conversion unit was shipped, but not the part. Now continue to have no timeline for part 01-03-2024. Calling another company.

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