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Find a Location

Advanced Protection Products International, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAdvanced Protection Products International, Inc.

    GAP Insurance
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 18 Customer Reviews

    Customer Complaints

    59 complaints closed in last 3 years

    44 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Third party development, marketing and administration of extended warranty contract services, GAP, protection products, finance and insurance products for the automotive, recreational vehicle, marine and powersport dealership industry

    Products & Services

    Third party development, marketing and administration of extended warranty contract services, GAP, protection products, finance and insurance products for the automotive, recreational vehicle, marine and powersport dealership industry

    Business Details

    This is a multi-location business.

    Find a Location

    Advanced Protection Products International, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      555 Metro Pl N Ste 650, Dublin, OH 43017
      BBB File Opened:
      9/21/2022
      Years in Business:
      12
      Business Started:
      6/8/2012
      Date of New Ownership:
      5/1/2018
      Alternate Business Name
      • APPI
      Business Management
      • Ms. Lisle Greenweler, President
      • Mr. Jonathan Boyd, Consumer Relations
      • Mr. Kurt Wolery, Sr. Vice-President of Legal, Compliance and Human Resources /Secretary
      • Mx. Chris Motter, Senior Vice President of Claims and Administration
      • Mr. Rick Collins, Senior Vice President of Information Technology
      • Mr. Rick Schweikert, CFO / Treasurer
      • Mr. Scott R Dodge, Vice President of Sales
      Contact Information

      Principal

      • Ms. Lisle Greenweler, President

      Customer Contact

      • Ms. Lisle Greenweler, President
      • Mr. Jonathan Boyd, Consumer Relations
      • Mr. Kurt Wolery, Sr. Vice-President of Legal, Compliance and Human Resources /Secretary
      • Mx. Chris Motter, Senior Vice President of Claims and Administration
      • Mr. Rick Collins, Senior Vice President of Information Technology
      • Mr. Rick Schweikert, CFO / Treasurer
      • Mr. Scott R Dodge, Vice President of Sales
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      59 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Purchased a 2010 Volvo XC 90 and was sold a GAP coverage policy through this company. Last November we hit a deer on the way to work. The car was a total loss. The insurance company paid out a little over what *** rated the value of the car at. It's been 8 weeks since we submitted the final document to this place and the keep telling us "it's in review" originally they told us 20 business days. Now we keep getting told it's 40 business days. We cannot replace the car until this is paid off we've been borrowing a family members car since November! This should have been closed a month ago.
      Read More

      Customer Reviews

      18 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shawnta J

      1 star

      07/22/2024

      I totaled my car 4/8/2024 they gave me the run around for paperwork. I had to drive to the dealership and call my bank with Appi on the phone. After getting the paperwork submitted on 06/14/2024 they are now telling me I have 2 months to wait. The operator refuse to give me her name, her supervisors name or any other information. She said ***** is my name Im the only ***** here and hung up the phone. These people are definitely a scam and Im looking into taking them to court for the impact my credit has took and the way they have fumbled my claim. ***** said she would put a note to expedite my claim, I whole heartedly dont believe her or the name she gave.2405-190

      Local BBB

      BBB of Central Ohio

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