Business ProfileforMidwestern Auto Group

I was sold an unethical vehicle warranty. At 46,000 miles on my car I went to MAG Audi to purchase an extended warranty. Verbally I was sold exactly what I was looking for: at FOUR year warranty that covered my car out to 100,000 miles for $4,000. I wrote them a check that day. Two years later, at 97,000 miles on my car I take it in to the service center for the first time requesting any warranty work. Turns out the warranty I bought expired TWELVE months later, not the four years that I discussed when purchased. In shock, I went to the finance manager and the GM to gain clarity on the warranty parameters. As we all looked over the extended warranty contract, myself, the GM and finance manager all agreed that there was a mistake on the contract I signed on May 19th 2021. (Attached) Over the last three months (yes, I've been in their loaner car since Feb) MAG Audi has been claiming to reach out to AUDI VSC warranty company to come up with a resolution and an exception to to have this $3,000 (oil filter housing leak) repaired under the original warranty. I've got nothing but the run around from them the last several months. They recently told me they are willing to cover merely $1,000 of the repair. I'm requesting EITHER a full refund of the unused warranty I purchased OR the cost of the repair to be covered by MAG Audi Dublin Ohio. My direct cell # is ###-###-#### Please don't hesitate to call for more info as I'm out of characters here. Thank you Greatly! Talk soon ***** ****