Business ProfileforSpeedway, LLC

Buy your gasoline anywhere else but Speedway ! I have just been subjected to the biggest scam I have yet to encounter. On July 8, 2024, I stopped at the Speedway at **** ********** *** *** *********** **** to purchase gasoline. When this Speedway location was constructed more than 25 years ago I was given a Speedy Rewards Membership Card. This card entitled the consumer to redeemable points based on gasoline and product purchases. In my ensuing years I have chosen to travel to this next town location rather than my hometown gasoline providers to purchase thousands of dollars of gasoline to accumulate points. I have accumulated upwards of $50 in free gasoline, which I have never collected. It was my intention to purchase $20 worth of gasoline using my Speedy Rewards points and have this amount deducted from my total points accrued. I presented my Membership Card to the sales clerk. The clerk scanned my card and said I did not have enough points for any gasoline, not even enough for a discounted price. I said that was wrong - I had purchased gasoline for 25 years and had never redeemed for anything. I had at least $50. The clerk said it shows that I had activated my card in 2022. Yes, it had been re-activated and the total points applied by staff at corporate headquarters at that time. That is how I know I have at least $50 in rewards. I asked the clerk to check with them, to which she just shrugged her arms. I phoned corporate headquarters to state my case. I spoke to a lying young lady who jumbled up her answer to what sounded like I had 36,000 points. I stated the clerk had said I had not enough points. I said that I wanted to have someone at corporate to phone the salesclerk and chastise her for not giving me my just rewards. She lied when she said she would look into it and call me back. It has been 4 days and no return call. Therefore, I request BBB intervention to uphold my right to at least $50 Speedy Rewards. Thank you for your attention to this matter.