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Find a Location

Sunburst Pools has 1 locations, listed below.

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    Business ProfileforSunburst Pools

    Pool Contractors

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    12981 National Rd SW, Etna, OH 43062-9281
    BBB File Opened:
    5/27/2004
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    3/1/2004
    Business Incorporated:
    3/22/2000
    Type of Entity:
    Corporation
    Business Management
    • Mr. Joseph Wagner, President CEO
    Contact Information

    Principal

    • Mr. Joseph Wagner, President CEO

    Customer Contact

    • Mr. Joseph Wagner, President CEO
    Additional Contact Information

    Fax Numbers

    • (740) 927-9682
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda B

    5 stars

    05/27/2022

    Two days ago *** "opened" our pool and discovered that our pump and flow valve needed to be replaced (water was leaking from multiple places).It was an older system and we knew it was coming at some point.*** actually installed the pool in the deck of our home 30 years ago, long before we owned the home. It was just by the ***** of God I happened to contact *** at Sunburst Pools while calling multiple companies to open the pool. They have opened and closed our pool for the past 2 seasons. *** immedieatly ordered the replacement peices we needed. He called me to let me know it would be cheeper to replace the entire filter system then just the 2 peices that were bad. How cool is that! He scheduled us for a Saturday installation. The price was more than realsonable. To our joyful surprise he had one of his crews out here TODAY, A DAY EARLY to get everything installed. It was POORING rain today. It was on the cool side and a miserable day to be working in the rain. The crew *** sent was AMAZING! Not a single complaint about working the the weather. They were SO professional, thorough and KIND! They finished the job quickly and made certian everything was perfect before they left. My husband and I were so impressed! Sunburst pools has our 5 star recomendation again! You're not goikng to go wrong using sunburst pools in ********* ****.

    Sunburst Pools Response

    06/05/2022

    Thank you so very much for your kind words. I recall you calling the store and verbally letting me know how you felt. It was very, very nice of you. The guys, as well as ***, truly appreciate you taking time out of your busy schedule to compliment us. Many times people just want to complain. I, *** and the crew are humble by your compliments.. On our end , it was a pleasure servicing and satisfying your pool needs & clients such as you. We are grateful to you for without clients such as yourself, we have nothing and I never forget that.With humility and gratefulness, we all at Sunburst Pools thank you for your patronage.Respectfully,******************* Owner Sunburst Pools

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