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Find a Location

Aspen Dental has 1 locations, listed below.

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    Business ProfileforAspen Dental

    Dentist

    At-a-glance

    Customer Reviews

    1.38/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    16 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Dental provider

    Business Details

    Location of This Business
    3737 West Market Street, Fairlawn, OH 44333
    BBB File Opened:
    9/14/2006
    Years in Business:
    14
    Business Started:
    1/1/2010
    Business Started Locally:
    7/1/2014
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Dr. N. Lloyd, MCD
    Contact Information

    Principal

    • Dr. N. Lloyd, MCD
    Additional Contact Information

    Fax Numbers

    • (315) 295-2589
      Other Fax

    Customer Complaints

    41 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    24 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jake S

    1 star

    02/28/2024

    Aspen Dental Corp will charge you for services not rendered…..that’s FRAUD. Chicago Roscoe Village office. Sept 2023, I had some issues with my teeth that required some urgent care. So I went to the local Aspen dental clinic nearby. Now when a person is in pain all you do is want to eliminate the pain. The dentist and the staff were pleasant and professional. My prognosis was three cavities, required cleaning and recommended that my wisdom teeth be removed. So the office comes to me with a contract to sign for these services. I did give the office my dental insurance information for my dental coverage.Remember that point …it’s important. So the cleaning ,examination,and cavities were taken care of during this visit. They scheduled the wisdom teeth extraction for a few days later. Here’s the kicker of this corporate franchise dental system. They want their money up front for a written contract so they use a second party. credit card company Carecredit to carry the entire debt of the dental service.The following day I called Aspen dental and informed them that I was getting the wisdom teeth extraction done elsewhere. Well my first bill arrived in October 2023. The amount was over $9800 . Thats a real big WTF. I called the Aspen dental office an inquired about this crazy amount and asked for a full print out of the service charges. These offices basically submits their paperwork to the corporate office with a contracted amount. I was being charged for my wisdom teeth extraction which were done by a different dental facility not associated with Aspen Dental. Being charge for services not rendered is FRAUD. Remember Aspen Corp. got their money up front so they really don’t care if they are right or wrong. So my first call with the Aspen office was in regards to the services not rendered, the billed amount and if they submitted a claim with my insurance. They said they submitted the claim to the dental insurance. I called the dental insurance ,no claim submitted

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