Business ProfileforSchottenstein Homes LLC

I had purchased a home from Schottenstein homes in Mar 2021 and closed it in Mar 2023. After i move in the *** flooring in most of the areas are buckling and reported the same to the builder. However after multiple visits from their vendor American Floor sourcing, they said the buckling is because of the dining table chairs and so the issue cannot be fixed. So i requested CEO Mr. ***** Schottenstein to visit the home to discuss the issue, and he made an offer as we will share the cost to fix the issue, however i didnt agree as we didnt damage the floor.I hired an home inspection guy said the damage is not due to the chairs, and below is the report provided.FLOOR: INSTALLATION POOR Floor coverings on the first floor were generally poorly installed. Floors are buckling in may areas and appear to be due to improper installation. Other areas are separating (by the main stairs and bathroom).It appears the flooring has expanded and moved (when removing floor registers it appears all of the flooring has expanded and shifted which is likely causing the buckling and rising of the flooring throughout the kitchen, dining, and living room. This could be due to improper expansion gaps. Flooring in many areas are damaged due to this and will likely need replaced in the areas mentioned above.The flooring is the biggest issue which was not fixed by the builder. There are many others issues reported by an certified Home inspector also needs to be fixed.