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Business ProfileforHarrington Decks & Landscaping
At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 7903 Dellinger Rd, Galloway, OH 43119-7534
- BBB File Opened:
- 6/9/2009
- Years in Business:
- 24
- Business Started:
- 1/1/2000
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- HDL
- Business Management
- Mr. Eric M Harrington, Owner
- Ms. Sarah Harrington, Administrative Assistant
- Contact Information
Principal
- Mr. Eric M Harrington, Owner
Customer Contact
- Mr. Eric M Harrington, Owner
- Ms. Sarah Harrington, Administrative Assistant
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I found the business online. I hired them in April to remove an existing deck and build a deck in the back of my house. I was told I would not need a permit as I had an existing deck.
I noticed they were trying to use the old wood to build the new deck, but we stopped them. his crew, a lot of them, did not speak English, so it was hard for me to communicate with them. After the deck was started my grand-daughter's husband came out and talked to them, and they made some corrections.
At one point they tore up my flashing. They put decorative wood on top of my deck to keep water from going into my house. I told them I did not like it and did not think it would stop water.
I have a railing going down the deck that has only one nail in it. I am supposed to have screws not nails, and certainly more than one. The railing is unsafe, the steps are crooked.
I have made multiple attempts to have them to return to repair the work. A representative came out in July, and took pictures of everything and agreed some things needed to be corrected, but I have not heard from anyone since then. I called back to the office, and spoke to a woman who said she heard Eric discussing the deck and they were trying to figure out what to do.
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