Business ProfileforHermanos Auto Sales, Inc.

Finance a car through Hermonos auto sales back in October 2023 car has started having issues ending in November was taking it to ******** for diagnostics. My **** ********* ******* popped up as a code for Catalyc converter. Upon my car Needing a catalytic converter, I have been taking my car back-and-forth to the dealer, letting them know that there was issues with the car kept getting told there’s nothing wrong with the car. I took it to Midas for a diagnostic. I was told again I need a Catalytic converter. I also had been having issues where the car was shutting off jerking the owner of the car dealership had sent a mechanic out a few times and he temporary fixed whatever issue was going on so I was able to use my car for the time being December 2023, the dealer owner that I needed a new pair converter and that was something he replaced and cover on his let him know a time when I can bring the car up to get it fixed. I reached out to him when I had time to, which was literally a couple weeks before I started school to let him know that I need the Catalyc converter fixed . I’ve been have been calling back-and-forth getting sent to voicemail being told he was in the office so he was out of The country. He was meeting with someone I kept getting hung up on. It was to the point. I had to go up there personally a couple times about my car, to where my car was on several occasions that it had been sitting I had to personally come out of my pocket $600 For labor and parts to a Mechanic to give me a tuneup change timing Solenoid air mass sensor And it’s came to the point where my car has now been sitting a little over two months I have been contacting this About the same thing, I kept getting the runaround. It became so bad to the point I took my car to a ********* service center and I was told I needed a whole new engine for over $12,000 and I have a baby and multiple severe health conditions in my transportation is a must and they need I’ve paid out-of-pocket nearly 5k