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Business ProfileforAtherton Plumbing
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
- Location of This Business
- 5888 Executive Blvd, Huber Heights, OH 45424-1451
- BBB File Opened:
- 1/1/1966
- Years in Business:
- 62
- Business Started:
- 1/1/1962
- Business Started Locally:
- 1/1/1962
- Business Incorporated:
- 1/1/1978
- Accredited Since:
- 1/1/1978
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of PL.13815 for this business, issued by State of Ohio Depart. of Commerce. The expiration date of this license is 3/31/2025.
These agencies may include:
State of Ohio Depart. of Commerce
77 S High St 23rd Fl
Columbus OH 43215
- Type of Entity:
- Corporation
- Alternate Business Name
- The Waterworks Plumbing & Drain Services
- The Waterworks
- Business Management
- Ms. Joan Coughlin, Social Media Specialist
- Contact Information
Principal
- Ms. Joan Coughlin, Social Media Specialist
Customer Contact
- Ms. Joan Coughlin, Social Media Specialist
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Larry G
07/30/2024
Atherton Plumbing Response
08/02/2024
We investigated your claim against us. You are acting as a third party commenting on a service and pricing that 1) you did not experience first-hand 2) you did not employ us and 3) you did not sign off on the estimate. Our Business Operations Manager did call you and you did tell him that your aunt was very happy with the service, installation, rebuild and price point. Your Aunt was our customer. Our Business Operations Manager kindly attempted to provide a refund, which we normally don’t do since the work had sign-off and it was refused. We understand that there are many choices for home services and we do provide an estimate upfront and do not begin any work without sign off from the customer. We often tell them to get a second opinion. That could have been executed in this case if you were concerned about your aunt and her income.
We are happy that your aunt is happy with our customer service and work.
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