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Business Profile

Casino

Miami Valley Gaming

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJames D

    Date: 06/20/2024

    1 star

    James D

    Date: 06/20/2024

    On 20 June I parked my truck after washing it there came back out around 10pm after several hours playing slots to find it soaked from their sprinklers. The window had dried there was hard water spots everywhere. The car next to me had top down it was wet inside. I went to see the manager or supervisor. They said they can only get maintenance to look at it. I wanted compensation for a car wash that I just did 10 min before I got there. I offered to show her my wash receipt She said I can’t do that. So I will not return there. Im an elite level player there spending thousands of dollars there but not anymore. I requested to be removed from mailing list and cancel my membership. If you can’t take care of a simple problem created by your facility I don’t want apart of it.

    Miami Valley Gaming

    Date: 06/21/2024

    Mr. ***** was directly contacted by a member of the senior leadership team. The issue was resolved and Mr. ***** stated he was satisfied with the outcome.

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