Business ProfileforNorthpointe Family Dentistry

This is ******* and have been using Northpointe Family Dentistry located at 8591 Ownefield Drive, Powell, OH 43065 for our dental needs. I received a bill from them in the amount of $148.60 without any itemization/breakdown for the type of service performed. Whenever I ask for clarifications, they say that “Dental claims for insurance is more complex and we don’t receive the itemized cost from insurance and thereby we cannot provide you in detail”. Therefore, I calculated on my own the amount that I owe based on insurance claims and the amount that I paid at the time of service. I would like to split the cost of service in two parts for easy understanding. 1. Differences between the amount paid during our visits and the actual cost of co-pay provided by insurance Description Amount I paid in excess during my visit $37.2 My wife owes to Nortpointe dentist during her visits $5.8 Amount dentist owes me $31.4 2. Date of service Description Billed Member Rate Notes 19-May Panoramic X-ray not covered by Insurance $128 $55 I am willing to pay this amount ($55) 6/25/2021 Corebuildup W/pins $308.00 Insurance instructed me not to pay this amount. Refer the claims note in the attachment Amount dentist owes me (Refer previous table) $31.4 Final amount I owe $24 I tried to explain this to them in person but they are not willing to listen and they are coming up some random amount which they are not able to explain. When I asked for more clarification, they disrespected me. It was a very rude behavior and an unpleasant experience for me. I hope it can be resolved in good faith. In the attachment: 1. Bill received from Northpointe dentist ($148.60) without any itemization/breakdown for the services 2. Summary of payments during my visits, proof of my payments from my credit cards and snapshot of the insurance claims for me and my wife.