Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Heritage Contracting, LLC. has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforHeritage Contracting, LLC.

    General Contractor
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I came to an agreement with the contract sent by Heritage Contracting, LLC. They requested 75% up from ($8190.00) of the binding contract of $10,920.00 to remove & install a metal roof. I had options to use 28-gauge metal with others at a lower price. Heritage insisted to use a higher quality metal of 26 gauge. I chose Heritage basedon their recommendation. They picked up the check & cashed it immediately. The owner claimed he received an inaccurate bid from his metal supplier & tried to persuade me 28 gauge is just as good & the metal supplier also left out $1100 material. I thought we came to an agreement (via email) that I sacrifice the quality of metal & pay the additional $1100 if they picked up a few simple jobs. 1. Stain a tiny dormer (I supply stain). 2. Fix deer feeder with scrap wood. 3. Fix small amount of bee damage (I supply parts & material) 4. Fix a bottom part below 1 step that only needed a 2 x 6 ( I supply the lumber). The revised contract Wasn’t sent until they were onsight & working. Then, they refused to do the small extra items. I refused the additional payment they expected bc they waited last minute to send a revised contract that didn’t have the additional work. Also, at this time, Heritage Contracting advised that I need insulation in the roof. They refused to do any work, but later offered to remove the existing metal & allow someone else to complete the job. I lined up a roofing company & insulation company to do the work AFTER Heritage removed the metal. They were a no show and sent yet another last minute waiver expecting me to sign. I blocked out 10 days to get this work done, which shut down my cabin rental & a potential lost revenue of ~$4141. The cost of my metal was $4469.54 from original binding contract. Their revised amount shows $5579.70. They’ve paid $8190 & have performed a days work. Looking for 50% of lost potential lost revenue & 50% of the cost of metal & what they have been paid ($3639.50).

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.