Business ProfileforUltimate Toys

Failed to reimburse a $1,000 security deposit on a transaction that was not successful. I wanted to purchase a customize limousine sprinter from a employee, Delaney G****. I have submitted my information into Waze through my business and personal information I gave to attempt in order to get my transaction approved they were not able to do so upon submitting my information, I was assured by tax that if they were not able to get me done, I would receive a full reimbursement of my deposit with no problems. I went through the process with the two banks that they used and they were not able to get the deal approved. I requested a deposit from Delaney who told me about a third bank that other customers have used in order to get approved he suggested that I try this bank, the reason why they were not able to submit the information that I’ve submitted to them to the bank is because they did not sign on to this bank. At first I was apprehensive it’s off the reviews I’ve read on the bank that they suggested it felt like the bank was more of a chop shop. However, the bank also did not approve me. Ultimate toys is now holding my deposit, and will not reimburse it on a transaction that was not successful. I am requesting a full reimbursement of my thousand dollar deposit, and for this complaint to be posted on their business profile for shady business practice also the disclaimer clause letter is ethically, unlawful by trying to keep clients money for a transaction that is not rendered, especially when they offer financial services and inside the disclaimer, it claims if we cannot get you approved meaning Ultimate Toy ‘s cannot get you approved they will reimburse your deposit.. I understood why I was not able to get approved and still had it in my heart to revisit Ultimate Toy ‘s to purchase my sprinter after getting my things in order. However, this experience with the failure to reimburse my deposit have completely turned me off from ever doing business with them again.