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Business Profile

Hotels

Park Hospitality LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Date: 04/12/2023

    Terrible customer service. We have been to this hotel hosting our event at least twice per year since 2021. The price has always been the same because we continue to go back. We booked our next event in their meeting space and signed a contract with them for the same $75/ day price as always. They contacted us to tell us they could not allow us in the space for that price. We were told the manager who agreed on that ***** is no longer there and so they don't have to, nor can they honor that contract at that price. Then they told us the contract was never executed because no one on their end ever signed it. Not that we would ever know that because they also said they do not have a copy of the contract. Then we were given a deadline to sign a new contract or they would let the space go to the next person who wanted to book it for $450/ day. So basically, since someone else was willing to pay more, they wanted us out. Terrible way to do business and needless to say, we did not sign a new contract and we will not be back.

  • M. M.

    Date: 11/13/2022

    ANTS, ANTS, ANTS!!! Beware! This hotel is nothing like it was! We stayed last month and noticed how rundown it had gotten, but had no idea that our room would be infested with ANTS!! We have video and photos - floor, dresser, desk, luggage, even on the bed. The hotel manager was not available but the front desk worker showed no surprise or caring. The bar manager said someone would get back to us. We received a call and were told we'd get an email. That email stated we'd hear back the next day, that was over 1 month ago. We understand that a hotel chain has stepped in, but the Park Hospitality staff and website are 100% still open and active. Management is uncaring and trust us, if you need even towels, a trash bag, a light changed that flickered, ant spray, toilet paper, a working shower drain, good luck! They do not treat their veterans right. Shame on you Park Hospitality management. Where's our refund? Next step, to contact the prospective, soon to be new owner chain, DoubleTree corporate.

Park Hospitality LLC is NOT a BBB Accredited Business.

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