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Find a Location

Cope Services Inc has 1 locations, listed below.

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    Business ProfileforCope Services Inc

    Tree Removal

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    808 Trustway CT, Mason, OH 45040
    BBB File Opened:
    8/17/2022
    Business Management
    • Douglas Cope, Owner
    Contact Information

    Customer Contact

    • Douglas Cope, Owner

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 8/5/22 Douglas Cope with Cope Services INC stated he could cut 2 trees out of my front yard and have it all hauled away by end of day 8/5 for $1500. That did not happen. Saturday 8/6 he dented my gutter and put a hole in my siding by dropping a huge tree limb on it. Sunday 8/7 he snapped my power and cable lines off the pole with the same careless actions. I asserted I would like them to leave at that point, Doug & his wife would not. We had to call police and have them escorted off with the agreement there would be no payment, but they took the wood they had already cut to sell it and keep that money. They came back unannounced and unwelcome at 830 pm 8/16 and began cutting the trees again and driving recklessly through my yard. I went outside and asked them to leave as I had to work and did not feel safe leaving Cope Services unattended in my yard due to previous encounters and damage. Doug and his wife became EXTREMELY irate, belligerent and confrontational. They were very threatening, unprofessional and absolutely refused to leave my property that I own. This behavior continued until the police came again. Doug is a registered sex offender in Butler County Ohio and is EXTREMELY unsafe, aggressive, unpredictable and unqualified to be a tree cutter. I had a verified tree cutting business professional assess Cope's work and advise it was not being done safely or properly the same day I had asked them to leave. I would like repairs done for the damage they caused as well as no further harassment from this company.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Pat C.

    1 star

    02/13/2023

    Doug and Candy C*** started a project on my property July 2022 which is still unfinished as of today 02/13/2023. This was the most deplorable long drawn-out haphazard mess I have ever been through with a contractor. HORRIFIC is an understatement!!! The project was supposed to have been fully completed by Labor Day weekend 2022! There was continual arguing, not showing up, clearly extreme drug use (meth and God only knows what else), continual lying, eventually trying to move onto my property in an old delipidated camper with no floor or bathroom. I had to get the Sheriff involved to get their camper and vehicles off my property. So much junk and debris always strewn around, deplorable old loud work vehicles, no focus and jumped from one thing to another-never completing anything. Finally in October things really began to spiral down and in November Doug ended up going to jail for supposedly trying to strangle his wife where he has remained in and out since up until a week ago. We were heading into cold weather, and I kept hoping a miracle would happen and the job would get completed. I was out a lot of money stressed to the hilt and-today I have had to start over with another contractor. All the previous work that was finished is such a mess and has to be completely redone stuff is bowed and a total slip shod mess. No one should ever have to go through something like this! These 2 took full advantage of my good heart and it must be one **** of a feeling to know you frauded and conned a great-grandma raising 2 small children struggling to get by-and think you got by with it. These two are never allowed back on my property or anywhere near me or my family-evil to the core and dishonest as ****. *So far, I have not been able to obtain the insurance carrier's name to file a claim to recoup my money I was out* but one way or the other Doug and Candy C*** will reap the wrong they have done too so many.

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