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Find a Location

Mike's Garage Door Repair has 1 locations, listed below.

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    Business ProfileforMike's Garage Door Repair

    Garage Door Repair

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Mike's Garage Door Repair in Milford, OH offers:

    Broken Garage Door Springs
    Broken Garage Door Cables
    Broken or Bent Rollers
    Bent Track; Misaligned or Rusted Track
    Garage Door Hardware Overhauls
    Noisy Garage Doors Silenced
    Install new garage doors and openers

    Business Details

    Location of This Business
    1381 Wade Rd, Milford, OH 45150-2504
    BBB File Opened:
    5/24/2006
    Years in Business:
    12
    Business Started:
    3/10/2012
    Business Incorporated:
    7/5/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    2
    Alternate Business Name
    • Mike's 24/7 Garage Door Repair
    • Mike's Garage Door Repair LLC
    Business Management
    • Mr. Mike Sheppard, Owner
    Contact Information

    Principal

    • Mr. Mike Sheppard, Owner

    Customer Contact

    • Mr. Mike Sheppard, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Our garage door opener went out a couple weeks ago, at the end of May. We contacted Mike’s and were informed a new opener was needed including new sensors. Since then we have been unable to shut the door multiple times - almost daily. We have contacted them for assistance. The first time we were sent a video via text and told it had to be the sensors. Hours later we were able to get it fixed. This has occurred a couple more times since and we were able to fix it on our own so I assume it is the sensors. This morning it wasn't working and we weren’t able to resolve. When we called the company, they argued with us, were rude, and told us they would come out for $125 and we needed to go to **** ***** and get new sensors as they could be bad. We were also told that they were not able to provide us with a receipt when they were here and that one would be promptly mailed. To date, we have not received a copy of our receipt. I would like them to fix the sensors or refund our money, at least half of it and our door still doesn’t open and close automatically.

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Peter S

    5 stars

    02/15/2024

    Bill was fantastic: very friendly, knowledgeable w/ speedy, quality work. & he didnt try to oversell us. Will definitely recommend when I get the chance.

    Local BBB

    BBB Cincinnati

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