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Find a Location

D & L Trim LTD has 1 locations, listed below.

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    Business ProfileforD & L Trim LTD

    Interior Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers interior trim and carpentry. 

    Business Details

    Location of This Business
    2162 Township Road 151, Millersburg, OH 44654-8967
    BBB File Opened:
    7/6/2009
    Years in Business:
    19
    Business Started:
    2/25/2005
    Business Incorporated:
    1/12/2005
    Hours of Operation

    Primary

    M:
    5:00 AM - 5:00 PM
    T:
    5:00 AM - 5:00 PM
    W:
    5:00 AM - 5:00 PM
    Th:
    5:00 AM - 5:00 PM
    F:
    5:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Dean Nisley, Owner
    Contact Information

    Principal

    • Mr. Dean Nisley, Owner

    Customer Contact

    • Mr. Dean Nisley, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    D&L Trim was hired last year the proposal was 1/17/22. I will attach the contract below. Breakdown of the payments: Payment 1/20/22 down payment 9,262.50 2nd payment 3/8/22 9262.50 3rd payment 4/4/22 9262.50 4th payment 4/26/22 9262.50 final payment 7/8/22 5850 The company that was hired was asked a number of times to fix the work they did and still it's not done properly. The sink has broke 2x. The walls are cracking. The caulking is coming apart. They cut the flooring in the kitchen to put the cabinets down. They left trash and debris everywhere. We had to ask many times for them to come back to fix things and even the things they had "fixed" either wasn't done correctly or fell apart again. They came and put spackling on the cracked walls and its been at least a month and a half and they have not come back to finish the walls like they said they would. The electric to the 4 way outlet in my living room is attached to the switch which should be live. The front door was not installed properly. The kitchen window had to be moved because it was not evenly centered. The kitchen outlets are uneven because the floor is uneven. They asked me if I wanted them to fix the floor and I said yes. It is still uneven. We have asked again and again to have things fixed or done and the job that I paid for is very disappointing. The stairs that was added on later is the only thing that was done correctly which was done by the brother. When tearing things out they gouged a giant scrape in the side table we had. When asked to fix it they said they would and then asked if we were going to sell it or keep it because it was going to be quite a bit of work to fix. They did get it fixed. Since then I have had an estimate done and they told me they would have to tear my kitchen apart to fix everything this company did. Due to the personal ID piece I left out messages I am not sure if it goes against policy. Please contact if you need additional information.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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