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Find a Location

Ganley Honda has 1 locations, listed below.

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    Business ProfileforGanley Honda

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    25870 Lorain Rd., North Olmsted, OH 44070
    BBB File Opened:
    3/11/1994
    Years in Business:
    30
    Business Started:
    2/15/1994
    Alternate Business Name
    • T.D. Ganley Inc.
    Business Management
    • Ms. Kathy Green, Customer Service Specialist
    • Mr. Ron Hazelton, General Manager
    Contact Information

    Customer Contact

    • Mr. Ron Hazelton, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I brought the car in Dec. of last year. They were asked to figure out why my battery was being drained, get the engine light to turn off on the readout, give me a new tire and rotate the tires. My fiend, **** ******* paid for the work, as I did not have the money. It cost $1,700. Since it has been driven and with the warmer weather, the battery light had been coming on again, and with more freguency. I was not able to even go through a drive thru and wait in line, with air turned off and radio as well, w/o the battery light and other warning lights, lighting up the board. I was waiting at a stop Light and the battery light came on. Three times I have gotten the car jumped because the battery had died, only to get to my destination and it would die again. I had to wait at Dog Groomers for four hours until I was able to get the car jumped and drive back home, where it died again and where it sits now. Ganley came one at their expense to jump car, take it to their shop, only to tell me the battery and alternator are fine. I already knew that, there is a reason that the battery is dying, and Honda Ganley fixed all kinds of things, charged my friend $1,700 but did not fix the initial problem the car was brought in. As for the engine light they were able to get turned off, that toii oh, as been coming back on now and again as well. When they offered to jump my car and bring it in this last time, to check the battery, that was it. We both know it’s not the battery. Frustrated and broke. Selling the car
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    Customer Reviews

    0 Customer Reviews

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