About
Important information
- Advertising Review:
On December 12, 2022, BBB contacted Shambaugh Cleaning & Water Restoration LLC about its "Satisfaction Guaranteed" claim on its website and other social media.
According to the BBB Code of Advertising, advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
The business responded on 1/31/2023 and stated, "Although our advertising is legal, Shambaugh Restoration has read the BBB code of advertising and agrees to revise our advertising over the next 90 days. There will be some form of “we strive for” or “Our goal is” within the new campaign."
Overview
BBB Accredited Since: 4/7/2023
Years in Business: 39
BBB Accreditation & Rating
Photos and Videos
Business Details
- Local BBB:
- BBB of Akron
- BBB File Opened:
- 9/27/2004
- Business Started:
- 8/1/1985
- Business Incorporated:
- 2/23/2011
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Shambaugh Cleaning & Water Restoration, LLC
- Business Management:
- Mr. Jeremy Shambaugh, CEO
- Mr. Bill Mellick, Operations Manager
Additional Contact Information
- Principal Contacts
- Mr. Jeremy Shambaugh, CEO
- Mr. Bill Mellick, Operations Manager
- Customer Contacts
- Mr. Bill Mellick, Operations Manager
- Additional Email Addresses
- Primary: Email this Business
- Social Media
Additional Information
- Business Categories
- Restoration Companies, Carpet and Rug Cleaners, Air Duct Cleaning, Fire and Water Damage Restoration, Water Damage Restoration, Tile and Grout Cleaning, Auto Upholstery, Mildew Remediation, Tile Restoration, Upholstery Cleaning, Air Duct Restorations, Fire Damage Restoration, Storm Damage Repair, Boat Upholstery, Car Upholstery Cleaning, Motor Home Carpet and Upholstery Cleaning
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.