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Business Profile

Computer Repair

Phoenix Tech LLC
Visit Website(740) 975-4302Email Business
See Hours
Operating Hours
MondayBy Appt. Only
TuesdayBy Appt. Only
WednesdayBy Appt. Only
ThursdayBy Appt. Only
FridayBy Appt. Only
SaturdayBy Appt. Only
SundayBy Appt. Only

About

About This Business

Builds and repairs computers, cell phones and tablets. Provides training and IT tech support.

Products and Services

Builds and repairs computers, cell phones and tablets. Provides training and IT tech support.

Business Details

BBB File Opened:
11/2/2023
Business Started:
2/24/2021
Business Management:
Mr. Brandon Welsh, Owner

Additional Contact Information

Principal Contacts
Mr. Brandon Welsh, Owner
Customer Contacts
Mr. Brandon Welsh, Owner
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook

Additional Information

Refund and Exchange Policy

Refund/exchange policy on website: https://www.phoenixtechshop.com/custom-builds

"*Custom build fee $150
PHOENIX TECH WARRANTY
All custom builds provided by Phoenix Tech comes with 1 year warranty; includes any additional labor and tech support needed. All new parts and components used for upgrades and custom builds come with provided manufacturer warranties. If extended warranty/replacement plans are desired for new parts and components, this must be requested prior to purchasing the parts as this will increase the overall cost. Clients are responsible for the cost of any shipping required; including warranty covered repair/maintenance. If you wish to submit a warranty related request, please fill out the form above.

TERMS AND CONDITIONS
Warranty


Phoenix Tech Warranty does not cover damages due to misuse, accident, natural wear, or electrical. Any manual alterations to BIOS fields, including overclocking, will render the warranty void.  

Returns 

Custom Builds may be returned within 2-weeks of delivery date for a full refund. *Full refund does not include $150 build fee, and 15% of total part cost for re-stocking fee. 

Cancellations

You may cancel an order any time prior to shipment with $75 cancellation fee." 

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