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Find a Location

Benchmark Restaurant has 1 locations, listed below.

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    Business ProfileforBenchmark Restaurant

    Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6130 Levis Commons Blvd, Perrysburg, OH 43551-7268
    BBB File Opened:
    7/10/2020
    Years in Business:
    6
    Business Started:
    11/3/2017
    Business Incorporated:
    2/3/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    41
    Alternate Business Name
    • Benchmark Restaurant Group LLC
    Contact Information

    Principal

    • Mr. Jeff Dinnebeil, Executive Chef, Executive Vice President

    Customer Contact

    • Mr. Ed Harmon, President

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    On 10/22/2022, my Wife and I had dinner at the Benchmark restaurant, 6130 Levis Commons Blvd, Perrysburg, OH 43551. I woke up early in the morning having to vomit. My Wife did not vomit, however she did feel nausea the next day. We had breakfast early that morning and had no issues. We even decided to skip lunch that day, because we heard the portions were large from friends of ours. So we know 100% the illness was from the Benchmark. The owner and his wife called me and said there was no possible way we could have gotten sick from their restaurant, because they served over 400 people that night, and no one else complained of any issues. I think they are waiting for a mass food poisoning outbreak before they will except responsibility. Their attitude on their training, their quality of food. I find very irresponsible to think working in the food industry, things like this cannot happen. We had dinner on 10/22/22, early morning 10/23/22 I got sick. I should have called the restaurant the next day, but I wanted to do my due diligence before calling. I believe it was on 10/28/22 I contacted the restaurant. Date: 10/22/2022 Amount: $243.89 + $50.30 = $294.19 Zero commitment to me: Because I said I would not be back, the owner would not refund our money. Nature of the dispute: Becoming sick after eating at this restaurant and asking for a refund for the terrible experience we had after. Resolved the problem: Owner said he would not refund our money because we did not get sick eating at his restaurant. Check number: ****  After sharing our experience with our friends, and hearing how the owners have treated us. Regular visited customers have said they will now try new places. Thank you, ******* *********
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

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