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Business ProfileforS & M Relo LLC
Current Alerts For This Business
BBB Investigation Results
In June, 2021, BBB opened an investigation into S & M Relo’s business practices due to an influx of complaints and Customer Reviews. Consumers allege unsatisfactory service, failure to deliver items on time, and/or receiving damaged items. Further consumers allege they had not contracted with S&M Relo, but with a broker who subcontracted the move out to them.
Looking at the Delaware County Auditor's website and Google Maps, the address the business is using is a commercial property with at least 3 outbuildings. BBB does not know whether their offices are located there as well.
BBB verified active USDOT 03253956 and Public Utilities Commission of Ohio license (CPCN#00605423) as such licenses are required for movers offering interstate (i.e. across state lines) moving services.
On 11/24/2021, BBB emailed S & M Relo asking them to address underlying causes for the pattern of complaints and Customer Reviews BBB has received. As of 2/3/2022, BBB has not received a reply.
BBB has referred consumers to contact the Federal Motor Carrier Safety Administration for additional assistance.
Before hiring a moving company, BBB encourages you to look up Business Profiles on BBB.org
Additional business information
Through investigation of BBB records, BBB has learned a principal of thie company, Steve Coburn, was previously a principal of the following Moving Companies which appear to have gone out of business:
G.R.G. Movers, Inc. Columbus OH, Greater Relocation Group, Inc., Columbus OH, G. 2 Movers and Truck, Inc. Fort Myers FL, Affordable Moving Systems, Inc. North, Fort Myers FL, Affordable Transfer Co, Inc, Ocala FL, A Al Van Movers, Columbus OH, AAA Columbus Apartment Movers, Columbus OH, Affordable Transfer Co, Inc. North, Fort Myers FL, American Red Ball Transit Company, Inc,. Indianapolis IN, Budget Moving Systems, Inc., Tampa, FL, Columbus Movers, Columbus OH, Greater Columbus Moving & Storage, Columbus OH, Greater Columbus Transfer, Columbus OH, Local Move Inc., Columbus OH, and National Van Lines, North Fort Myers FL
Consumers told BBB they had contracted with the following brokers, who sub-contracted their move to S & M Relo:
All State Moving of America, A+ Moving Solutions, AAA Moving Company, All American Moving & Storage of Hollywood, FL, All Mighty, All Pro, Allegiance Moving & Storage, Alliance Moving Company, Alliance Van Lines, Allied Transportation Group, AME Moving & Storage, American Long Distance & Storage, Authority Moving Group,
City Moving Group, LLC, Colonial Moving & Storage, Cross Country Moving, Diamond Pro Van Lines, Dougherty Brothers, Eagle Movers of Boynton Beach, FL, Eagle Moving Group of Boynton Beach, FL, En-Route Relocation Company, First Rate Van Lines, Global Home Logistics, Gold Standard Moving and Storage, Greenleaf Moving Company, IMRG Inc., Independence Van Lines, Interstate Moving & Relocation Group, Long Distance Moving Professionals, Mission Moving Group, Move Safe Transit
MovingPRO USA, My Best Movers, National American Van Lines, National Express Moving LLC, National Moving Services, Nationwide Moving Company, Nationwide Moving of America, Nationwide Moving Services, Premier Global Van Lines, Priceline Logistics, Priority Moving, Priority VanLine Services, Priority Vanlines, Pro Country Movers, Quality Express Van Lines, Razor Van Lines, Safe Relocation, Sunflower LLC, Top Country Moving, Trinity Relocation Group LLC, Trinity Vanlines and United Moving.
At-a-glance
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 3238 N Section Line Rd, Radnor, OH 43066
- BBB File Opened:
- 6/5/1991
- Years in Business:
- 5
- Business Started:
- 3/4/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Alternate Business Name
- Affordable Moving Systems
- S & M Relo LLC dba Affordable Moving Systems
- Business Management
- Mr. Steve Coburn, Owner
- Mr. Daniel Kline, Complaint Contact
- Contact Information
Principal
- Mr. Steve Coburn, Owner
Customer Contact
- Mr. Steve Coburn, Owner
- Ms. Susan L Staats, Office Coordinator
- Mr. Daniel Kline, Complaint Contact
- Additional Contact Information
Email Addresses
- Primary
- Sales
Customer Complaints
96 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/27/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
51 Customer Reviews
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Most Recent Customer Review
Richard O
05/02/2023
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