Business ProfileforLife Force Management

I have been dealing with life source for over a year now handling a bill for my son’s ambulance ride from urgent care to the children’s hospital. First bill I received they had my sons name wrong and I told them they had his middle name as his first name. I also gave them my insurance information at this time. I was told I would receive another bill if any amount was due. A few months go by and I receive another bill for the full amount with my son’s name still as his middle/last name. I call to get it corrected and to have them resubmit it to insurance. I was told the same thing. If I owe anything after insurance I will receive a bill. A few more months go by and I receive another bill for full amount (this time my sons name is correct), I was told to call insurance company to see what was going on. I call my insurance company and they have nothing submitted from lifeforce for my son. I call lifeforce back and have them submit it again. I then get a bill in October of 2023 and I called my insurance and they stated that they paid them on August 17th 2023. I then called life force back and they stated that it was paid by insurance company and no amount was due and to disregard the bill. I said if they got payment from insurance company in August then why was they still trying to bill full amount? They couldn’t give me a clear answer, just again stated that no amount was due. I asked for an email to state that and got hung up on. I now receive a bill today threatening to go to collections if I don’t pay in 10 days. It could have been settled long ago but I’ve been strung along Everytime and now they are threatening my credit when I e done everything to try to get this taken care of. For purposes the ambulance ride was in November of 2022. I’ve been dealing with this company for over a year now with no resolution and extremely poor service. Total originally due was 940, insurance paid 710.59. I was told no amount due after my last call. Now getting a bill for 229.41