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Find a Location

Purazon has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Purazon

      6532 Tanglewood Ln Seven Hills, OH 44131-3146

    Business ProfileforPurazon

    Beauty

    Current Alerts For This Business

    Pattern of Complaint:
    BBB files indicate that this business has a pattern of complaints concerning delays in delivery and refund issues. Specifically, customers allege that they are not receiving their orders in the time-frame stated by the business after payment was accepted. No one answers the phones at the company when customers call to seek assistance. On May 9, 2022, the BBB submitted a written request to the company encouraging them to address the pattern of complaints. The business has not responded to our request. 
    Alert:
    Information involving The Purazon Company's advertising is included in this BBB Business Profile.

    Additional business information

    Advertising Review:
    In November 2022, BBB contacted The Purazon Company regarding advertising claims for WolfsHead Beardye.

    Its website states "If you've tried Just for Men© or similar products with harsh chemicals, sooner or later you've experienced unpleasant side effects such as redness, itching, scaling and even open sores.  If that worked for you, fine, But for many men the result was a nasty, itchy allergic rash which went on for days or even weeks. Not pretty. 
    And no wonder. Read the label and you'll see a rogue's gallery of harsh chemicals like ammonia and coal tar derivatives. Applying it is like spraying Windex on your face--certainly not something you would ever consider doing.  
    Unlike Just for Men©, WolfsHead Beardye is free of harsh, allergy-causing chemicals
    ." 

    The BBB Code of Advertising states that the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers must not deceptively or falsely disparage a competitor or competing products or services in their advertising. Truthful comparisons using factual information may help consumers make informed buying decisions, provided that all comparisons that claim or imply, unqualifiedly, superiority to competitive products or services are not based on a selected or limited list of characteristics in which the advertiser excels while ignoring those in which the competitor excels; the advertisement clearly and conspicuously discloses any material or significant limitations of the comparison; and the advertiser can substantiate all claims made.

    BBB requested that the business provide substantiation for its claims but did not receive a response.. 
     
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6532 Tanglewood Ln, Seven Hills, OH 44131-3146
    BBB File Opened:
    7/6/2019
    Years in Business:
    7
    Business Started:
    7/26/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • The Purazon Co LLC
    • WolfsHead Beardye
    Business Management
    • Laura Stansbury
    Contact Information

    Principal

    • Laura Stansbury

    Customer Contact

    • Laura Stansbury
    Additional Contact Information

    Website Addresses

    Customer Complaints

    17 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/24/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Purchased beard dye from ********* ******* ***** Associated with THE PURAZON CO. order # *****, on April 12, 2024. I tried emailing their support twice, asking them what is the status of my delivery. In both cases did not receive a response.

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brent R

    1 star

    05/08/2024

    I made two orders in Jan 2024 and Feb 2024, totaling about $120. No order has shown up. I sent 3 emails for updates on the order with no responses. I followed that up with two emails requesting a refund. No response to any of them.

    Local BBB

    BBB Serving Greater Cleveland

    BBB Reports On

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