ComplaintsforRussell Contracting & Renovation, LLC
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Complaint Details
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Initial Complaint
07/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I am a property manager who seeked out bids/estimates for a chimney repair job on a property in ******, **. After several bids were received, we chose to go with Russell Contracting. They required a 50% deposit of $1,954.49 which was paid back on 1/11/2023. We gave them the greenlight to start and complete the project in April of 2023. They have refused to respond to us. My maintenance manager has tried reaching out to them, I have personally tried calling and texting. The only response I have received was, "Sorry. I can't talk right now" on a text. It has been months of this property sitting vacant. So we had to hire someone else to make the repair. This company is obviously not accredited and likely should never be. However I felt it might be worth a shot filing a complaint so maybe there could be a resolution or at least others would be warned.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.