Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Roof Dog, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRoof Dog, LLC

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/5/2021

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Roof Dog, LLC is a residential roofing company.

    Products & Services

    This company offers roofing and window, door, siding and gutter installation.

    Business Details

    Location of This Business
    Springfield, OH 45502
    BBB File Opened:
    4/2/2013
    Years in Business:
    13
    Business Started:
    6/20/2011
    Business Incorporated:
    1/1/2011
    Accredited Since:
    3/5/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Dale Fent, Owner
    Contact Information

    Principal

    • Mr. Dale Fent, Owner

    Customer Contact

    • Mr. Dale Fent, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/02/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Paid deposit 7/2/21 to have Roof Dog remove old siding and enclosed Florida room, replace with new siding and covered only patio. Did not hear anything about this till I recalled on 8/13/21 still no response called again 8/23/21 **** **** with Roof Dog called back said had material contractor finishing up job them I would be next. No response till 10/7/21 said would start job 10/11/21. Contractors showed up 10/11/21 930am took hour lunch left site 330pm that was the typical day for them for 3 weeks. They tore off enclosed room and cut wires to ceiling fan and floodlights, thru in trash. that day 10/14/21 whatever happened put out all electric to my garage and freezers. Notified ****, that evenging he did nothing till 10/18 making me manually lift my garage door up and downI am 71 years old should not have to do that. Sent someone out 10/18 only temp part of garage, left with no lights. Workers started 10/20 on West side of house putting on siding knocked out 4 kitchen outlets without power, did nothing to fix till 10/26 promissed electrician would be there 10/22 or 10/23, there was a no show. Wanted to come Sunday 10/24 told them they couldn't come would not be home. Electrician came 10/27 fixed 3 of 4 outlets, cant figure out garage wires all messed up, will come back 11/1 **** **** is trying to blame electrical problems on my house has had no electrical problems since I moved in over 10 years ago. He is saying I set him up not to pay my bill, this is a load of crap, his attitude is unprofessional and lies about everything when it comes to repairs. He is posting pictures of my house after I told him do not. said was sorry doing business with me wont do it ever again.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eric S

    1 star

    04/29/2024

    Pushed back the quote on my roof by approximately one week. Was told that they would call me with the estimate but they never did. When I called them, I was told they would call me back and they still have not called (3 days later)

    Local BBB

    BBB of Dayton and Miami Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.