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Business Profile

Posters

Posterun

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Posters.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/17/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Business does not respond to emails. Customer service phone number is out of service. Have not received my purchase and help is nowhere to be found. Pretty certain this is a scam site that steals people’s money.

  • Initial Complaint

    Date:09/15/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 2, 2023 I purchased a Star Trek the Motion Picture Poster,24 inches wide and 36 inches long from Posterun on-line. The poster was to be sent to my son , who is currently stationed at **** *****, California. As of this date 14 September 2023, it is yet arrive. I have written more than three emails to posterun, and I still have not received the item. I know this may seem a trivial thing but I am a disabled Veteran and on a fixed income, as well as the poster having a great personal value to me and my son. I wanted to remind him that he was not alone out there, and times we spent together at home in Alabama on his birthday, which was *August. Any help you could give me would be greatly appreciated. Thank You.

Posterun is NOT a BBB Accredited Business.

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