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Business Profile

Cell Phone Supplies

Go Wireless/Metro PCS

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Supplies.

Complaints

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Complaint Details

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  • Initial Complaint

    11/15/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    This letter is a simple fix I want my money back I gotten 3 Phones but paid over a hundred dollars for 3 different phone numbers. I have financial statements. I'm on phone number 3 in the last 90 days I was told to file a report I shouldn't be buying a new phone number every 30 days. I got insurance which wasn't any good. Had phone chargers which weren't any good. I'm currently on phone number 3. They give you the phone but I have to pay for a new phone number. I have to pay Metro for a bill insurance plus the phone number you take phone back to the retail store. They don't have to replace the phone. They've been doing this for quite sometime Metro PC. Metro PC 3845 Airport Hwy., Toledo, OH 43615, ************. Phones skip phone number 3 skipping, dropping calls.

    Business response

    11/14/2022

    Hi *******,  

    Thank you for reaching out to the Victra Guest Relations Team! We are unable to assist with this BBB as we only assist with Victra escalations. In the future, please reach out to Metro PCS Customer serivce at (888)******** for further assistance.  

     Respectfully,  

    Victra Guest Relations Team 


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BBB Rating & Accreditation

NR

This business is not BBB Accredited

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Years in Business: 11

Customer Reviews are not used in the calculation of BBB Rating

Reasons for BBB Rating

Contact Information

3845 Airport Hwy

Toledo, OH 43615-7172

Get Directions
(419) 720-0339

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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