Business ProfileforBrondes Ford Toledo

I dropped an F150 off on 6/6 for timing and injectors. I get sent a message on 6/13 with a digital quote. I called in to talk to an "advisor" because the price doesn't match book hours. I refused some work and agreed to some work. I requested a written quote and Jim refused, I asked for a price and Jim told me he "would do what he could to keep the price down", I was not given an actual quoted price. Ohio law 109:4-3-13 requires they give both of those upon request. Jim told me they had the parts and it should be completed by Monday 6/19. I called on Monday and was told that they just received the parts (the ones they said they already had almost a week ago) and it should be done within the week. They already had it, might as well let them fix it. The total job shouldn't take more than 30 hours. I called on Thursday 6/22 for an update because I needed the truck for the weekend. I was told that the tech was still working on it and it should be done on Monday. So, I call on Monday, 6/26 (three weeks after dropping it off). Jim tells me that the tech can't get the engine to fire off but it should be good to go by end of day Tuesday. Well, he couldn't get it to fire until Thursday. Three days! How can you not get a 6 year old truck that you just worked on to fire for 3 days?! "Fine whatever, so it's ready?" "No, they have to do a test drive call back in a few hours". Jim had left early. Friday, Jim tells me the belt was slipping, he thinks they spilled some fluid on it, they're going to replace it and it should be good to go. I've had enough of it at this point, so I go to the shop. Turns out, the tech broke the air sensor port on the inlet and just glued it back on, the timing chain still rattles at startup, the entire engine compartment reaks of coolant, and theres a check engine light on that wasn't there when I brought it in. Turns out what Jim meant by try to save you money is to let a high school kid work on the truck and to reuse all my timing parts.