Business ProfileforMarco's Pizza, Inc.

1. We ordered a pizza from Marco's on Central Ave - 3.28.24 11:15 AM Order #108 We called directly after and spoke to a girl and requested our peperoni and bacon to be put on top so it was crispy and cooked right (we got food poisoning last time from bacon - because they said their ovens were not heating up enough - sorry - no offer to replace or give us another one another day - asked for a manager to call back - never called) 2) We got the pizza #108 - they did not put the peperoni/bacon on top - they put the mushrooms on top and practically killed them They also cut it in like 13 slices - as they obviously didn't know how to cut and some were like 1/2: wide...very odd 3) Called - got the 'store acting manager' as the General Store Manager was not available and she said she heard and did not speak with us...and that we had not communicated it correctly...and refused to tell me how we did not communicate it right AND REFUSED to pass the message to the General Store Manager She was completely obtuse, rude and not helpful. 4) This pizza is inedible and want our money back for our last three pizzas - as no one at this location wants to be better or help customers and we keep like idiots trying them...only to be ABUSED...which i guess we are broken people for continuing to go back - but knowing Pat G from social reasons we keep going back...in hopes someone will fix it but i guess not. 5) We also think someone needs to consider teaching the gal how to be customer centric - as her nastiness makes it very difficult to want to come back in the store ever - she has an attitude that is frightening. 6) We called corporate but only got a voice mail - not extremely customer centric either - may want to rethink if you are a BBB award holder?