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Business Profile

Towing Company

Roadside towing and repair shop

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/13/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I put my car into the shop so that it could be repaired and back in working order. I gave my car to roadside towing and repair shop and paid half the money upfront of 1600 to get my car fixed. After waiting 7 weeks and getting the run around the whole time I decided I was going to remove my car from the shop. The owner of the shop refused me my car back lied about the location of my car and a whole lot of other thing pertaining to my vehicle. I had to call the police twice on this shop. All I wanted was my car back he still has my car 5 months later and I’m still working on getting it back. I’ve come to learn that he is not a licensed mechanic nor is his shop license to work on vehicles and had I known that I never would’ve got myself in this situation. I would have never allowed and unlicensed mechanic to work on my vehicle.

Roadside towing and repair shop is NOT a BBB Accredited Business.

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